THE HFA WAY
At Homefield Advantage HVAC, we make things simple and stress-free.
From your initial quote to your post-install follow-up, we guide you every step of the way - keeping you informed, confident, and worry-free.
No call centres and no surprises - just a seamless process built around your home and your needs.
WHAT TO EXPECT
INITIAL CONSULTATION
We provide a free in-home visit to evaluate your needs and answer any questions you may have upfront.
DEDICATED SERVICE REPRESENTATIVE
One person manages your specific project, so you never get lost in a call centre.
DETAILED QUOTE
You'll receive a detailed quote of exactly what's included and why during your free in-home quote, and a thorough assessment of your house and your needs.
ARRIVAL NOTIFICATIONS
We'll let you know when we're on the way. We know your time is valuable and we prioritize it. No large time windows of arrival, we give you a time, and we stick to it.
PROJECT UPDATES
We keep you informed on scheduling and progress. We will give you real time updates including photos and descriptions of work.
EQUIPMENT WALK-THROUGH
Once we have finished your installation, your service rep and technician will walk you through how to use your new equipment and all of it's features.
PAYMENT OPTIONS
We offer many payment options for your convenience.
see our HFA pay page for all the details.
CLICK HFA PAY
POST INSTALLATION FOLLOW-UP
You're now part of the Homefield Advantage HVAC Hall of Fame!
We check in to ensure you're happy with the new installation and everything is running perfectly. We also answer questions.
